FAQ

Frequently Asked Questions

Everything You Need to Know About Indoor Blooms

Whether you're buying your first indoor plant or adding to an existing collection, we've answered some of the most common questions about our plants, orders, delivery, and plant care.

Plant Care

About Our Plants

Yes. We carefully select and prepare our plants before they are packed for delivery. We take care to ensure your plant is healthy and ready for its journey to you.

Our collection includes a range of indoor plants, from easy-care varieties and compact plants to larger statement plants. Our selection changes regularly as new plants become available.

Absolutely. We stock a range of indoor plants suited to different levels of experience, including varieties that are easy to care for and ideal for first-time plant owners.

Consider the amount of natural light, available space, temperature, and how much time you want to spend caring for your plant. If you're unsure, our team can help you find a variety suited to your space and lifestyle.

Plants are living products, so each one is naturally unique. Size, shape, leaf colour, and growth patterns can vary between individual plants. Product images are provided as a guide to the variety and overall appearance.

Ordering

Simply browse our online collection, choose your favourite plants, add them to your cart, and proceed through checkout. You'll receive an order confirmation once your purchase has been placed successfully.

If you need to make a change or cancel your order, please contact us as soon as possible. Once an order has been processed or dispatched, changes or cancellations may no longer be possible.

Yes. Indoor plants make a thoughtful gift for birthdays, housewarmings, new homes, offices, and other occasions. Add your recipient's details during checkout and make sure the delivery information is correct.

Delivery

Yes. We carefully package our plants for delivery so they can travel safely to their new home.

We offer delivery to locations across Australia, subject to availability and delivery restrictions. Delivery options and costs will be shown during checkout.

Delivery times can vary depending on your location, the shipping method selected, and other factors. Your available delivery options and estimated timeframe will be provided at checkout.

We take care when preparing plants for transport and use appropriate packaging to help protect them during delivery. As plants are living products, some minor movement or changes to leaves can naturally occur during transit.

Carefully unpack your plant as soon as possible and give it time to settle into its new environment. Check the soil and overall condition of the plant, then place it somewhere appropriate for its light requirements.